S24u screen

[Berti2005]

Am I being daft but my S24u seems to have a screen on top of a screen that is noticeable, even by the camera it looks off centre.. And I can feel it with my finger nail on the edges as smaller than what's below 

[Glenntech]

Sounds like you have a screen protector on it
Do you have a photo to be able for us to see

[BandOfBrothers]

Who supplied the phone to you @Berti2005  ?

As @Glenntech has mentioned  any chance of a picture 📸 

[Berti2005]

It's less than a week old and I never put one on it

[Berti2005]

Only screen protector I have were the ones that were free as part of the pre order with samsung and they are film types not glass like this

[BandOfBrothers]

Was the retail box sealed with security stickers ?

I can't check on mine as I have a Spigen EZ Glass Screen Protector fitted. 

[Berti2005]

Supplied by Samsung website and the box was sealed, just checked as it was a box in a box.. I remember the phone had a matt black screen cover stuck to it. Still within 14 day return period

[BandOfBrothers]

@Berti2005 

Have a read of this thread > https://eu.community.samsung.com/t5/galaxy-s24-series/did-i-just-get-a-returned-product. 

[Berti2005]

Many thanks... dilemma now is keep or remove, all I know the samsung film protector never stuck very well to it 😀 ... 

[Glenntech]

That's definitely a screen protector on it.
As @BandOfBrothers has posted with the link. You are not the only one with one installed
Puzzling as they only come with a black screen cover you peal off.
Wonder if there's a batch of screens that didn't get the manufacturing plastic taken off
You should be able to peal this off if you want.
But it's upto you if you are unsure about it, contact Samsung Customer Support.
Being the phone is so new, I'm not sure if it would be a return product.
But if the box the actual phone came in. You would have had to tear the seal strips off to get into it. If you didn't have to do that. I would be looking at returning it