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S24

(Topic created on: 17-11-2024 09:37 AM)
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longc
Apprentice
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Why cant I see my blood oxygen level on Samsung health app on my Galaxy watch? I can see it on my Samsung health app on my S24 phone but not able to measure. 
7 REPLIES 7
smg1
Troubleshooter
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So you can't see the Blood Ocygen card on your Samsung Health App home page?

If this is correct, you can edit the home page.
Select the three dots on the top right
Select Edit Home
Select the + symbol on the top right
Select the card you want. Blood Oxygen
Select Done on bottom right
That's puts the card you Select are the bottom of your home page
You can now move the card up if you require
Once finished Select the × symbol on the top left to leave Edit of the home page
The card you selected should now be on your home page
longc
Apprentice
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I have it on the app on health app on my phone but is doesn't allow me to measure. It has only levels relating to 2023.
On my watch I cannot see it at all
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AndrewL
Moderator
Moderator
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@longc: Please can you confirm the model name/number of your Galaxy Watch? In the meantime, please take a look at the guide below from our friends at Samsung Australia, which will walk you through the process of measuring Blood Oxygen levels on supported Galaxy Watch models. 

https://www.samsung.com/au/support/mobile-devices/measure-blood-oxygen-levels/?srsltid=AfmBOopzaX1GD...

longc
Apprentice
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C310
SM r500
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longc
Apprentice
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I have already checked out the guide. It doesn't help as I'm not able to see it on the watch
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AndrewL
Moderator
Moderator
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@longc: I have looked into this for you, and the Galaxy Watch Active (SM-R500) does not support Blood Oxygen measurements. I apologise for any disappointment this may cause you. 

longc
Apprentice
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Thank you for your help. Good to finally know
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