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S24+ weak battery life after 3 months??

(Topic created on: 26-06-2024 03:35 PM)
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GooberCyn
Journeyman
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So recently while doing the diagnostic to checkup on my s24+ the battery diagnostic said that my phones battery is weak and should be replaced and I'm not sure if I should listen to it or not as my battery still works the same as from when I got it. I'm also wondering what could cause it to say that. any help will be appreciated.
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9 REPLIES 9
Dan0o
Pioneer
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In order to give you proper advice we would need to see some battery stats such as screen on time since last charge.
BandOfBrothers
Samsung Members Star ★★
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Possibly a glitch in the readings @GooberCyn 

However if this becomes an issue then a Samsung Service Centre can assess your phone. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

GooberCyn
Journeyman
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this is the current battery usage and screen on time for today1719413933909.jpg
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GooberCyn
Journeyman
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I'll see if this continues to happen in a 2 weeks
Dan0o
Pioneer
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If during those two weeks you notice the phone giving you less than 3 hours on screen time or not lasting the day, then the battery will need replacing.
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Tourbillon De La Vie
Samsung Members Star ★
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Which diagnostic is telling battery needs replacing? One you run via Samsung members app? If yes then I wouldn't wait and ask Samsung support to help 

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Piper123
Samsung Members Star ★
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Agree with @Tourbillon De La Vie

Your device is only 3 months old, I would be booking a repair under warranty.
S24 Ultra
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GooberCyn
Journeyman
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I will see if the issue continues and if it does I will book one
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GooberCyn
Journeyman
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When I spoke to them they said it could be a software bug and that they would speak to the dev team to so if it is and if it's not they will email me what to do
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