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S24 Ultra Super Fast Charging not selectable

(Topic created on: 08-09-2024 08:08 PM)
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MrKevola
Journeyman
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Pretty much as the title says. Only fast charging and fast wireless charging are options. Super fast isn't even shown. 
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8 REPLIES 8
MrKevola
Journeyman
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The phone isn't even charging and under the options it's not even a selection. Only fast charging and wireless fast charging are available.
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Piper123
Samsung Members Star ★
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Hey there

Your device will charge at or around the maximum that your charger and cable allows.

I have a 45w Samsung original charger and cable and it takes about 1 hour to charge from 0 to 100% and it defaults to supercharge mode. You shouldn't need to select anything.
S24 Ultra
MrKevola
Journeyman
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OK, I'm using the official Samsung super fast charger brought from the online store. My problem is that super fast charging isnt even an option under the batter > charging setting.
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Piper123
Samsung Members Star ★
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It is irrelevant. It will charge at the maximum capacity available for the device.

Mine only has Fast Charging and Wireless but when I plug in, the device tells me I'm superfast charging.
S24 Ultra
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MrKevola
Journeyman
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Am I right in thinking that it should be an option though under the battery settings?
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MrKevola
Journeyman
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That's awesome, thank you. I'll try a differ cable then
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Piper123
Samsung Members Star ★
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No not at all. Your device is set to fast charging and it will charge at the fastest available for your device / charger and cable.
S24 Ultra
Luke_Skywalker
First Poster
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Hi, I just acquired a S24 Ultra. It is amazing.

However it is super confusing to me that it does not have the charging options available like my S20+ had.

On my S20+, I could toggle fast charge or super fast charge, and depending on the type of charger, it would do what it could. 

Now, I only have a "Fast charge" toggle option, which is really stupid. Because without it toggled it will take 2H20 mins to charge, which is the healthiest option for battery longevity. With the "Fast charge" option toggled on, depending on the type of charger it will either take 1H40 or 1H to fully charge. 

All I want is the:
Fast charge option = to enable a workable 1H40
&
Super fast charge option = for those last minute plans and you need power 

- to return so that we can choose the 3 different rates of charge, because at this rate we have 2. Super slow or super fast and it's frustrating because the battery will take a hammering for no reason? @samsung can you please look into this. 

Kind regards, 
Skywalker

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