Charging issues

[Rowley]

My wife has an s24 like myself, when the usb c charger is connected it starts standard charging ,but if she takes the charger out of the port flips the USB c head and puts its back in says super fast charging? Iv tried the same charger on my s24 and it just super fast chargers? Any ideas?

[lminvti]

When you plug your phone to usb, does it display fast/superfast charging for few seconds and it goes back to charging?

Try go to settings > battery and see what it says when charger plugged in does it says fast/super fast charging? Or it says charging? If it says fast or super fast charging in battery it's normal because it was changed and it will display fast super fast charging for few seconds and then turn to charging but will still charge as fast/superfast charger.

[Rowley]

Yes, depending on which way the charger is inserted it says charging or super fast charging. It's driving me barmey to be honest 😅

[lminvti]

Try to see if there's any debris, dust etc in phones USB port also inspect any damage to charger.
Also is it genuine samsungs charger?

[BandOfBrothers]

Hello @Rowley 👋 

Well that is indeed a conundrum 🤔 as obviously it shouldn't matter which way around the cable is inserted into the phone. 

If the diagnostic tool found in your Samsung Members App does not highlight anything then I'd suggest to let a Samsung Service Centre have hands on  > https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎