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S24 ultra slow

(Topic created on: 07-03-2024 01:58 PM)
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Eddmau5
Explorer
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Over the past week I have noticed that my s24 ultra has seemed slower at loading apps and general browsing, wondered if anyone else has noticed this 🤔 if so any ideas on what I can do? 
21 REPLIES 21
Star_girl
Samsung Members Star ★
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I noticed too. Idk what is causing it.
BandOfBrothers
Samsung Members Star ★★
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Hey @Eddmau5 

First try a soft reboot by turning the phone Off and On. 

If that does not help then try Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then ling hold on Turn Off to get to Safe Mode. 

Also a good troubleshooting step is > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Eddmau5
Explorer
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Really strange because even loading this app it takes quite a few seconds, just doesn't seem so snappy anymore.
smg1
Troubleshooter
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The first thing to do is Clear Cache Partition. The clears any un needed software and junk left behind from a firmware update, for example. Since there have been 2 such updates for the S24 series, this could definitely help.
There are plenty of videos on how to do this on YouTube, which will explain how to do this better than I can.
Star_girl
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I noticed while using Amazon. I have been using Device Care and restarting my phone.
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Star_girl
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GusB recommended to download Good Guardians App from Samsung apps store. It helps alot to monitor and optimise your phone with it.
Eddmau5
Explorer
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Downloaded the app and it seems have to helped a little bit thank you.
Star_girl
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It looks like my phone is fast again now. But I noticed a global slow down over the past week and I haven't done anything different. I always make sure I keep the memory of my phone clean, I uninstall unused apps and I optimise my phone at least once a day.
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Kevin smith
First Poster
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Is very slow now. Motorola phone is much better

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