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S24 ultra sim port

(Topic created on: 09-11-2024 02:55 PM)
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KylVie
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Hey I noticed after a while weird sound when I will check my phone just a little.
Just to mention it's not camera stabilisation. 
Sound it's coming from sim port,If I will shake it a bit it's sounds like something it's inside the phone .it's that normal?
I don't have other s24 ultra to compare
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Tourbillon De La Vie
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Did you open and check the sim port 

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Piper123
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PersonallyI would open the SIM port, remove the tray, ensure the SIM card is in correctly then reinsert the tray into place and see if that resolves the issue.
S24 Ultra
KylVie
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When I completely remove sim and even sim tray it's the same
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KylVie
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Yeah completely removed sim and even sim tray
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Piper123
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In that case, as you've ruled out cameras, then I would suggest this is not normal and I would reach out to Samsung Customer Services to arrange a check by a Samsung Technician.

If you live near a Samsung Experience Store you may be able to book an appointment and they check it whilst you wait.
S24 Ultra
KylVie
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yeah I will do that to be sure

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