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S24 ultra sim port

(Topic created on: 09-11-2024 02:55 PM)
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KylVie
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Hey I noticed after a while weird sound when I will check my phone just a little.
Just to mention it's not camera stabilisation. 
Sound it's coming from sim port,If I will shake it a bit it's sounds like something it's inside the phone .it's that normal?
I don't have other s24 ultra to compare
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Tourbillon De La Vie
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Did you open and check the sim port 

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Piper123
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PersonallyI would open the SIM port, remove the tray, ensure the SIM card is in correctly then reinsert the tray into place and see if that resolves the issue.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
KylVie
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When I completely remove sim and even sim tray it's the same
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KylVie
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Yeah completely removed sim and even sim tray
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Piper123
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In that case, as you've ruled out cameras, then I would suggest this is not normal and I would reach out to Samsung Customer Services to arrange a check by a Samsung Technician.

If you live near a Samsung Experience Store you may be able to book an appointment and they check it whilst you wait.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
KylVie
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yeah I will do that to be sure

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