S24 Ultra S Pen Issues and Dolby Atmos Issue

[JackS91641]

I am having issues with my s pen on my s24 ultra since the last security update. All of the remote control settings have vanished from the advanced features tab and all my controls for music and youtube does not work. The only remote control feature that works is the camera shutter. 

Dolby atmos has also vanished from the sound quality and effects menu and when you click it the only thing that shows up is adapt sound. The UHQ upscaler also never worked in the first place despite using the Galaxy buds pro 3.

What is going on? 

[johnz237]

Head into the Galaxy Wearable app
2Select Sound quality and effects
3Tap on Advanced quality and options
4Then toggle on Ultra high quality (UHD) audio
*the earbuds need to be connected to make it not greyed out


S pen
• Go to Settings > Advanced features > S Pen > Air actions.

• Ensure that "Air actions" is toggled. Verify that the specific actions you want to use (like music control, volume adjustment, etc.) are assigned correctly.

If the issue persists, try resetting your S Pen settings by going to the "More options" menu and selecting "Reset S Pen".


Clear cache partition after update:
Turn off the device.
Connect to a computer or plug in the USB-C cable.
- For headphones, press and hold the Volume Up key and then press and hold the Power key.
- When the Android logo displays, release all three keys.
- Press the Volume down key several times to highlight "wipe cache partition".
- Press the Power key to select.
- Press the Volume down key to highlight "yes," then press the Power key to select.
- When the wipe cache partition is complete, "Reboot system now" is highlighted. Press the Power key to restart the device.

Does this make the settings reappear?

[BandOfBrothers]

Do try https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

@JackS91641 if all else fails the last resort is to back up and factory reset.

If i can be of any further help please don't hesitate to ask  😎 

[Tourbillon De La Vie]

Uhq upscaler is wired earphones only. No Bluetooth