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S24 Ultra running HOT

(Topic created on: 28-01-2024 10:17 AM)
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GusB
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I have submitted a report on this, but as a gauge; is anyone else experiencing quite significant heat when using the phone during gaming or intensive tasks? Lots of a phones get hot...but this is next level heat being generated...

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**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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BandOfBrothers
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Are you running anything resource intensive on your phone @GusB  ?


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Reylob
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I think your question is answered on @GusB 's post. "quite significant heat when using the phone during gaming or intensive tasks"

@GusB what sort of temperature are we talking about? Does you app shows numbers instead of emojis?

Is it too hot to hold?


Technology enthusiast, but not related to any technological company.
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GusB
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It pretty much is too hot to handle, screen and back get very hot.

Running games or certain apps as I did with S23 Ultra but that didn't generate this much heat...

I don't have numbers to share for temperature
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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Reylob
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That is really worrying. Let's hope that it is a faulty phone and not a designed flaw.

How long are you using the phone before it gets too hot?


Technology enthusiast, but not related to any technological company.
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GusB
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I'll download the temp reading plugin from Samsung and post what it shows
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
GusB
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Within a few mins it get hot
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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GusB
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Test 1 CarX Street:

- charged phone to 100% battery, it didn't get hot but let it rest for a few mins
- load up CarX Street temperature shows 33 degrees
- after just 10 mins playing temp shows 46 degrees
- maintains 45/46 temperature
- lost 10% battery after less than 20mins play
- GPU 85-95%


Screen shots attached1706441222565.jpg1706441222594.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
GusB
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Test 2, Wreckfest:

- let the phone cool down
- load game, temperature shows 33/34
- loading screen temperature rises to 36
- 7 minutes of play gets up to 42 degrees
- GPU 90-99% 1706441960622.jpg1706441960621.jpg1706441960623.jpg
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
BandOfBrothers
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@GusB are you contemplating having the phone swapped out?


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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