romen_ctet
First Poster
28-11-2024 06:57 AM
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Why I am still stuck at July update ?? End of Nov '24..
5 REPLIES 5
Windroid
Troubleshooter
28-11-2024 07:55 AM - last edited 28-11-2024 07:55 AM
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Did you buy your phone directly from Samsung or through a cellular service provider (ee, O2, vodafone...)?
If bought directly, you should have gotten the update already if you are in the UK.
If through a service provider, it may take some time, and you are better off contacting them 😊
If bought directly, you should have gotten the update already if you are in the UK.
If through a service provider, it may take some time, and you are better off contacting them 😊
Wastedagen
Navigator
28-11-2024 09:10 AM - last edited 28-11-2024 09:28 AM
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I too am on that. I bought mine direct from Samsung UK and it is EUX software version.
But it's ok as my watch is on the November update. 😂
But it's ok as my watch is on the November update. 😂
-Robot-
Samsung Members Star ★
28-11-2024 09:43 AM
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Have you tried to do update via Smartswitch whilst connecting to a laptop?
If got directly from Samsung and in the country it's was purchased in, you should have got many updates by now
If got directly from Samsung and in the country it's was purchased in, you should have got many updates by now
Wrightacus
Navigator
28-11-2024 11:05 AM
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Had the exact same problem, Samsung refuse to acknowledge that there's a problem, which tells you all you need to know about the brand... You will need to use Odin if you want the newest update.
Wastedagen
Navigator
28-11-2024 12:11 PM
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I've just had a service provider update. Did that and on restart I got the November update.
