S24 Ultra not casting even though it "sees" my TV.

[BobboGenerico]

Up until yesterday, I had been able to cast effortlessly with my S23 Ultra onto my Sony Bravia TV using a Chromecast device and Miracast.  Now, with my new 24 Ultra, I can't.  My phone can "see" my TV using Miracast or Smart view but says it can't connect.  (BTW, I never could get Dex to see my TV using either phone, but that's a separate story.)  I have restarted the TV and the phone with no change.  I am tempting to do a factory reset on the phone,  but I am holding off, since everything else I have connected to works fine.  Any thoughts out there?

[lminvti]

Hi there, if your s24 ultra doesn't see your tv for dex you can use usb c to hdmi to connect it.

[lminvti · Accepted solution]

Also you could try
-Open SMART VIEW -From 3 DOT MENU > SETTINGS > ABOUT SMART VIEW -Tap on the information icon on the top right corner Go to STORAGE -Clear both DATA AND CACHE -Now go back and go to CHANGE SYSTEM SETTINGS > ALLOW -Go back and FORCE STOP smart view. -Go back to your SMART VIEW APP and look for the TV you want to connect to -Allow access from smart view on TV.

[AndrewL]

@BobboGenerico: Further to the above, please ensure that both the S23 Ultra and TV/Chromecast are connected to the same Wi-Fi network, as this is required in order to establish a connection via Smart View. 

[MorningBlunt]

Turn off any proxies or vpns too

[BobboGenerico · Accepted solution]

Thanks!!  I got everything to work after clearing the cache and using Miracast.