S24 ultra lockout

[Tango1010]

Hello, 

 After a software update today when my phone rebooted asked for the password but kept telling me was incorrect, I know the password is correct because my phone restarts every Wednesday and I have to enter the password and before the software update it opened everytime, I would gratefully ask if anyone can help please?

Regards 

[johnz237]

After five unsuccessful attempts at entering your PIN, password, or pattern, there'll be a Forgot PIN/password/pattern? prompt.

1Tap Forgot PIN/password/pattern?

2You will then be taken to the Reset with previous screen lock screen. Enter your previous PIN, password or pattern.

3You can now set a new PIN, password or pattern.


Or- plug into PC and factory reset the phone


Advice from reddit i found too
https://www.reddit.com/r/GalaxyS21/s/L5pHNA2qNo

1. Find My Android through Google. You likely can't do anything with the lock, but you might be able to command a factory reset. This didn't work for me. 2. Try Find My Phone through Samsung. This one has several options, including setting a lock, unlocking, or factory reset. It told me I didn't have remote unlock enabled, so that option didn't work for me and neither did the factory reset (it needs to be able to remote unlock for that). Changing the lock didn't give me access either, so no luck there.

3. I thought I'd have to wait for the phone to die to force a reset, but finally figured out the following steps:

• Connect your phone to your laptop via usb-c cable. • Hold down both the power button and the volume

down button until the screen light goes off. • Continue holding the power button while you release the volume down and press the volume up button.

• As soon as the Samsung logo comes on, release both buttons and wait several seconds for the reboot screen. • Use the volume buttons to navigate and the power

button to select the factory reset option. • Next select the reboot option to power the phone back

on.

At this point you'll be asked to enter your wifi info as the system recognizes that it was an "unauthorized reset". You'll need to know your google account info to regain access to the phone, and will also need your Samsung account info. I was also asked to enter a code that was sent to my Samsung tablet, so if you don't have any other Samsung devices connected then unsure

[maahii]

I have a problem I switch s20 ultra to s25plus buy I have a one problem my what's app password is ok but I dont remember my back up password I don't how can I apply I don't remember and if I skip my all data is gone of Amy body help me

[skinnermc70]

You not got all your passwords in either samsung pass or Google pass that you could go on another device and check

[skinnermc70]

Go in Google passwords you should be able to get your info in there use another device

[Tango1010]

Thank you to everyone who reached out to me my phone is now up and running 🙏

[Locked-Out]

What did you do to get it unlocked? My s24 updated on Thursday. Since then, I have not been able to unlock my phone. I am 100% sure I am using the correct draw pattern. I have now been locked out of my phone going on 4 days. I don't want to do a factory reset because I don't want to lose any data that isn't backed up. Also, this is major problem as I am a nurse who is on call at times and cannot receive any calls or messages. Samsung only suggestion is a factory reset, which I don't want to do. I feel this is due to the update and  need to be corrected by samsung.