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S24 Ultra issues so far:

(Topic created on: 10-02-2024 12:21 AM)
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I have this problem too (1)

Komen
Pioneer
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Other than receiving it later than promised... 

Camera is less impressive than I expected

Even less than all my older sonys (last of which was bought around 10 years ago)



S pen doesn't do something

 (one of the main reasons for buying this device) that the note 3 does: highlight text when holding the pen button (text on YouTube comments etc that's unhighlightable) and other let downs. But is very impressive to say the least... But I wana highlight text. There's a way to do it I'm sure but press and highlight shoulda been that way. 



Speaking of YouTube... Comments on YouTube and other apps like insta etc don't load most of the time

 until switch I use the app switcher or screen record to give Samsung feedback. Everything works perfectly when recording... All the issues I try document😂 . With 1TB I might have to scrnrcrd everything so it runs smooth. 



Can't delete transcriptions

 and is saved in the recording file



Battery life not too impressive 

even on powersaving and lowest everything.... But... It is powerful and fast. Also battery charges very slow



Recording calls is unavailable

 on my model (phone>... >settings>record phone calls) and available on my freinds'



Why is there literally zero information on the different models and their differences. I woulda got an international version otherwise knowing it doesn't have its hardware capped. 

I'm not in the US so it's not illegal here in the UK so wth man? 

I wonder what else is missing... Because I have to now find an app that works with my phone mics in symbiosis. The work I have to do now 🤦 

THERE are a few more but these are main concerns for me so far before I move on

Edit: Bluetooth can't find xbox controller at all... Works on every other phone ever as far as I'm aware
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25 REPLIES 25
GreaterGalaxyUK
Helping Hand
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I hope it becomes a positive experience for you, like it has for thousands around the World. You also have the option to return it if you are unhappy with it.
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Komen
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Thank you.. Yeah I'll consider it now that you mention it
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BandOfBrothers
Samsung Members Star ★★
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Hello @Komen 

Some have commented about the zoom of the s²⁴ Series which maybe able to be improved by a software update. 

I always suggest to send feedback via the Samsung Members App too. 

The battery is new and goes through a learning phase which lasts around 1~2 weeks.

It should also reach optimum output after been charged and recharged a few times. 

Call Recording is region dependant so the phone would act accordingly in relation to regional laws. 

There is information out there about different models.

I typically use sammobile.com and GSMarena and look at the other regional boards on forums like this to try and gain some informed insight when carrying out my due diligence. 

I do hope you find an " app that works "  

One tends to hope that there's always an app for that.  😉 

You mention an international version. 

I've imported phone's before which has it's advantages and disadvantages such as no warranty cover on imported models.

In my personal opinion the Samsung Galaxy s²⁴ Ultra is a powerful  feature packed device however it won't always tick the wants and needs boxes of everyone. 

I wish you all the best. 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Star_girl
Samsung Members Star ★
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My phone works. Live translator not great though and night pictures and the erasure feature for pictures are not good. Battery life better than my other phones, after 5 days of phone usage, it's kinda draining faster than the 1st two days, but still better then my other two Samsung phones S 20 Ultra and S 20 Note Ultra and tbh from what I read, the only phones i can really compare with Battery life for this phone are S23 Ultra and the flagship Iphones, IPhones being the best. Other than these, I am happy with my phone and I am going to stick with this phone. It's by far the best phone and versatility for this phone as for my other Samsung devices is undisputed, this one being the best by far as well. I have great faith in the software upgrades Samsung has to provide in the future. They always make the phones better after a few months. I am expecting camera and translator upgrades especially. I also hope you will make the menu easier to use, because it's quite cumbersome at the moment. Also it would be great if we could use a bit of message editing while the AI is offline, and strengthen the battery a little bit. Have not had signal problems so far. There might be alot of input from me in these forums because I just discover this wonder of a phone and I am also enjoying it.
Also if you could make Samsung Free to pop up when you drag the side of the screen would be great. Currently I am only using from the apps menu.

I had some problems with uploading comments on YouTube as well, but I was able to see my comments later, even after a couple of hours, which is funny.😂😂 I don't know if this is a software issue, network issue or YouTube issue though.
Star_girl
Samsung Members Star ★
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How do you recommend to optimise the battery life? I have kept my phone on basic adaptive mode for two days but one night I have put on charge and I woke up later than I intended to check on the charging and the battery was fully charged already. After that I switched the battery on maximum saving mode and charge it to 80%. I feel it's draining a bit faster than the first two days though. I use the Device CARE app several times a day though to protect battery life and phone memory.
I also activated power saving settings and I wonder if that affects camera quality such as picture quality and shutter speed and sound on the speakers. Other than that, even with power saving settings this phone is way faster than mu Note 20 Ultra and I am a happy customer because of this.
GeoPan
Pathfinder
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The S24 Ultra is the worst phone I have. The s23,s22,s21,s10, All much better. Samsung it messed this up
GeoPan
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The biggest issue with the S24 Ultra is the camera. The photos are worst than any other Samsung devices I have., the S10, ,s21,s22,s23. To realise how bad it is from the other phones, just take same photo with all the devices and upload them on a computer. S24 Ultra photos are by far the worst quality
Komen
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It's not THAT bad... just a few issues. I'm sure it'll get patched. What makes you say that anyway... I was going to get an s23 ultra... if you're convincing enough I might switch it.

Do you use Sony aswell?

But I agree... there are many overlooked aspects that's unfortunate
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GeoPan
Pathfinder
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I compared the S24 Ultra with my old S10, the S21, S22, S23. S24 is the worst of all. Samsung admitted that was issue with the S24. I sent it back for a replacement. Waiting to arrive and compare it again