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S24 Ultra display!?!

(Topic created on: 09-07-2024 06:35 PM)
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Whattttt
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Anyone with the s24 ultra have an issue with grainy display? I can see it when the brightness is lower or on dark colours. 
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Piper123
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Lol 🤣🤣🤣

Ok so you are out of your 14 day legal right to return so you should now book it for a repair.

The agent was wrong to not offer this but if it goes back and is found not to be faulty then it would either be a settings issue or you're stuck with it.
S24 Ultra

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GoanGeek
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Hi.

It's a well known documented issue with the new screen tech.

I personally haven't seen it on mine or maybe I'm blind.

Mine has the annoying banding issue but not a deal breaker for me.

If you just got the phone you could try to see if you can get a replacement if it's really bad.
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Whattttt
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I had mine bought from EE on monthly pay. I called them about it, and they said they can't replace it.
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GoanGeek
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At this point I can only recommend not using it at low brightness if possible as you might have noticed that's where it pops up.

Not ideal but I guess it is what it is.

Apparently some of the newer apple iPads suffer from similar issue.
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BandOfBrothers
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Are out of any relevant cooling off period @Whattttt 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Whattttt
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Any what?
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Piper123
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This was an issue when released but updates and the addition of a vivid slider fixed it in the main.

I'm assuming all your updates have been done?

Personally I find the screen on the S24 Ultra to be the best bit of the device.
S24 Ultra
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Whattttt
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Im on the most recent update. But the ussue is still here.
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Piper123
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When did you purchase the device?

I'm presuming on a monthly contract with an airtime plan?

Did you go in to an EE Store or buy online / over the phone?
S24 Ultra
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Whattttt
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I get it on july 15th on a EE monthly plan online.
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