S24 Ultra display!?!

[Whattttt]

Anyone with the s24 ultra have an issue with grainy display? I can see it when the brightness is lower or on dark colours. 

[Piper123]

Errrrrr

If you get it next week, how do you know the screen is a problem

[Whattttt]

Oh my bad i meant june 15th*

[Whattttt]

Had it for almost 1 month

[Piper123 · Accepted solution]

Lol 🤣🤣🤣

Ok so you are out of your 14 day legal right to return so you should now book it for a repair.

The agent was wrong to not offer this but if it goes back and is found not to be faulty then it would either be a settings issue or you're stuck with it.

[Whattttt]

Okay will do.

[OmegaMutant]

Just to add here that the 14 day is a cool off period to return and cancel the contract.

EE advise that if you believe there to be a fault with the product within 30 days then you MAY be eligible for replacement.

If you think it's a fault with the phone then could ask for a replacement? Although they may fob you off to speak to Samsung first and as advised if book repair, if no fault found with the phone then its going to be your setting adjustments or just the way the display is.

[Whattttt]

EE is no use. I already called them 3 times about it. They said they cant do anything about it.

[Shamrock_Sean]

Is the banding issue fixable in software or not?? Mine has it sometimes

[NotDominic]

I have that but it's pretty easy to ignore after the first couple of times seeing it, doesn't really impact the experience of using it at low brightness in my opinion.

[Mr__K]

Banding is horrible. You can see it everywhere every day. I have hundreds of examples where this happens. I can't even evaluate the quality of the photo taken due to problems with the screen. Insanely annoying. I can't understand how quality control could allow this to happen. No patches from Samsung, no information about the problem. And not a single blogger said a word about it. The photo shows just a comparison of screens in youtube S24U versus the old galaxy S20 FE. Total disaster.