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S24 ultra Charging port issue

(Topic created on: 21-09-2024 11:54 PM)
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Abdul Ashif
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My S24 ultra showing sign of moisture/foreign object in charging port. But my  charging port is totally clean of dust. No moisture, as the phone was dried for 48 hours.

If i restrat my phone, the moisture sign goes away for a while. But it eventually comes back again. Is it a software malfunction? 

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BandOfBrothers
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Hello @Abdul Ashif and may I extend a Warm Welcome to the Samsung Community Forum.  👋 

If you perform a forum search you may find existing threads with some further help or guidence within.  

Usb reset.
Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-... 

You can if necessary send feedback via your Samsung Members App too.

And or a Samsung Service Centre can assess your phone if the above troubleshooting steps do not help. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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