S24 ultra cable issues

[Mindaugas Dirgela]

I have been wrestling with different cables for this s24 ultra phone for weeks now. Certain cables work, other ones are not detected and other ones are detected as moist and give a warning. 

Is there anyway to disable the cable detection warnings because I can't use my earphones. It charges fine with the right cable but My earphones have a usb 2.0 and it's only detected occasionally.. 

Can this be resolved in an update?

[BandOfBrothers]

Hello @Mindaugas Dirgela and may I extend a Warm Welcome to the Samsung Community Forum. 👋 

Are the cables your using Samsung oem versions 🤔 

If not then it can be a hit and miss affair if the phone will accept the cable,.which can also be the case that it'll accept it occasionally. 

I do not believe there is a way to disable the warnings.

Which earphones are you using  ?

It might be worth checking on any relevant alternative earphone forums that include your type to see if others are experiencing the same. 

You can try > Usb reset.

Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

Use a torch to check that your port does nkt have a build up of lint or debris inside. 

If i can be of any further help please don't hesitate to ask  😎 

[Mindaugas Dirgela]

I just received a higher quality cable today. And it works as intended! It's just annoying that it was misleading me to think that there was debris stuck in my usb c port. I almost had a tech guy take it apart and replace the usb module which would have ruined the warranty and water proof seal. This should definitely be improved. Thanks for your help @BandOfBrothers 

[BandOfBrothers]

You're very welcome @Mindaugas Dirgela  😎