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S24 Ultra camera problem

(Topic created on: 06-02-2024 10:36 PM)
1268 Views
OneUIGuy
Pathfinder

‎06-02-2024 06:00 PM

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(view in My Videos)

There is a problem when you switch from 3x to 5x lens.
It's misaligned I think.
Very disappointed.
Do you guys having the same issue?
1 person had this problem.
8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★

‎06-02-2024 06:13 PM

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@OneUIGuy we'll have to wait for your uploaded video to be approved for the Community Forum.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Drekar
Explorer

‎06-02-2024 06:57 PM

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Just tested, and yes, mine behaving exactly the same... weird
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OneUIGuy
Pathfinder

‎06-02-2024 06:58 PM

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In response to Drekar
Waiting to see if it can be fixed via software update
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Drekar
Explorer

‎06-02-2024 07:02 PM

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In response to OneUIGuy
Must be down to the fact it switches from side to side between lenses.SmartSelect_20240206_190125_Chrome_1000014225_1707246086.jpg
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OneUIGuy
Pathfinder

‎06-02-2024 07:05 PM

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In response to Drekar
It supposed to be aligned though
Like on s23 ultra
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DrMips
Pathfinder

‎06-02-2024 10:36 PM

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It's because you are so close to the tin. If you do the same with subjects further away it doesn't happen.
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metop
Explorer

‎07-02-2024 02:15 AM

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🤣🤣
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OneUIGuy
Pathfinder

‎07-02-2024 05:42 PM

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In response to DrMips
Mate,I tried with my S23 Ultra, and it's fine.
The tin is more than 1 meter away.
The 5x on s24 ultra is supposed to focus on 25cm distance
I think the camera needs to be adjusted.
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