S24 Ultra broken screen

[ollla]

I just got a new S24 Ultra phone and the phone dropped down after just 3 weeks with broken screen. Please i need the best advice for fixing this issue.

Is there any Samsung warranty to help fix the cracked screen?

[BandOfBrothers]

Hi @ollla 

I assume " dropped down " means unfortunately the phone has suffered an accident drop which has cracked the phone's display. 

As accidental damage isn't covered under the Samsung Manufacturing Warranty you'll either need to look at any other relevant insurance such as Home Contents or arrange a Repair with a Samsung Service Centre / Samsung Experience Store. 

They'll advise you of the cost.

If I can be of any further help then please don't hesitate to ask.  😎 

[S0099]

I was purches just under 2 months and accidentally dropped down amd broken screen, so what kind service i ll get and discount or any other thing ? Give me some ideas please,🙏 and i have purches bills and warrenty 1 year🙂