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S24 Ultra Bluetooth audio issues

(Topic created on: 31-03-2024 04:42 PM)
12073 Views
Kacey1022
First Poster
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Just upgraded to the S24 Ultra and I'm having issues with the Bluetooth connection. I paired it with my car (my previous S21 had no issues) and it won't play any audio. It connects for calls and texts but I can't get any apps to play through the car - maps, Spotify, kids app, nothing. I've tried resetting, clearing cache, unpairing and pairing again, nothing is working. I have a long driving trip in 2 days and I need this fixed ASAP!!

16 REPLIES 16
Natie1
Student
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Hi ,  Did you find a solution to this . I have the same issue and it is driving me nuts . Audio will not stay on . I have re paired my phone , deleted apps re installed . 

Phone worked fine for 6 months then this issue happened about 4 months ago .

 

taknbyu2003
Apprentice
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I had done all of that as well and restarted my phone a couple of times. After the third restart it finally started working again. So far, no issues.

Natie1
Student
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Hi , I have the same problem . Did you find a solution. Can't hear Sat Nav , Google assist or and messages . 

Have tried everything that i have seen on line .

Help

 

 

taknbyu2003
Apprentice
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Might sound stupid. All I did was restart my phone. It actually took a couple of try's but, it finally started working again.

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Tabla0321
Student
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Same problem guys. Brand new S24ULTRA. Connects fine with the bluetooth device. The moment I try to play music no sound neither on the speakers nor on the headphones. There isn't even a software update available which can fix it. I am pretry sure it is a software issue since it connects with certain devices and plays normally. For example the GSM call on the device hangs up fully, whatsapp call not working, samsung music not working, youtube wasn't working but has started working recently. Now all the tech geeks please dont come around and tell me to forget and reconnect the device been through all that phase. Samsung please fix this issue asap. High end device should not let us down so bad 😔 😔 😔 😔 😔 😔
MichelAdum
Student
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Same here! And I can't change the output neither. The Multimedia Ouput menu it's empty as well.

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MichelAdum
Student
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Not for me. I keep restarting.

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