21-08-2024 01:48 AM
I recently got the s24 (probably at least a month) and this is the second charging block that's done this it appears to be over heating looks like it's melting and becoming brittle when I got the phone I had an otterbox charging block that worked just fine for my 22 but just out of no where I noticed it destroyed melting it appeared and it became very brittle so I bought an actual samsung one figured that couldn't happen again well it looks like it is melting and breaking all over what can I do about this? (Also sorry about the giant run on rant/question)
21-08-2024 04:32 AM
21-08-2024 04:32 AM
Are you able to take it back to the merchant who supplied this, and ask for support @Jake r
You can also speaknwith Samsung via their Live Chat or by calling them.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-08-2024 10:19 AM
My only problem is the phone itself is performing amazingly I've had almost no issues with it and the battery duration is amazing
21-08-2024 11:39 AM
21-08-2024 05:57 PM
That's okay if something goes ill just get it fixed just tired of replacing charging blocks