S24 signal strength issue

[Netherland]

What a bad phone S24, I am facing signal issue from day one ,I went two times to samsung  service  center Amsterdam  but nothing  happened 

 

[Glenntech]

Do you have a case on the phone. If you remove it, will the signal strength improve?
There are cases out there that can affect signal strength
If you have an old SIM card, could try getting a new one.
If you have a Duel sim phone, if you swap the card over. Is the issue still there?
Also check with your service provider if they have updated network settings they can send to you

[BandOfBrothers]

@Netherland 

Welcome to the UK / Eu section of the Samsung Community Forum  👍

A bit of advice I was given was "Phones do not latch onto the strongest signal.They follow the network assigned procedure, hence why it's not uncommon to be connected to a weaker signal than is strictly available "

What did the Samsung Service Centre advise 🤔 

Run the diagnostic test tool found in your Samsung Members App too please. 

Also do please try the troubleshooting steps provided by @Glenntech 

If i can be of any further help please don't hesitate to ask  😎 

[Piper123]

Hey there

In my own view, since the last update or the one before, signal strength does appear to have weakened marginally.

As I live in a weak network area, it has a proportionately bigger impact than someone who lives in a 5g enabled city.

Hoping that the next update improves things but the best device I've had over the last few years for network connectivity was my Huawei P30Pro. Great device

[davehorne]

For what it's worth, I also live in the Netherlands and I normally have no problems.  There is one street in Den Bosch where the signal is low but for the rest, I have no complaints. 

I also use an eSIM and do not have a physical SIM in my phone. 

[Shamrock_Sean]

Signal on mine is great better over older Exynos models with poor modems

[Reylob]

S24 and S24+ are Exynos. The S24 Ultra is the only SD in the Europe.

[Shamrock_Sean]

I know that was just stating poor signal I used to get on Exynos models

[Members_Qn1H7zj]

I also have bad reception with my S24 since day one. Tried with 2 different network providers (Base and Proximus). If I swap the sim cards to any other phone, I always have much better reception. Samsung service center first completely reset my phone and then even replaced the motherboard but the issue remains...

[Raimis5000]

Same problem and I have had sent phone for repair nothing fixed same issue no signal or one bar phone is garbage 😬