S24 series gift

[Sanzout]

I'm seeing different days online to claim a free gift if you purchased an s24ultra. 

I got mine on the 29th of January. 

Am I eligible for a gift?

[MrJCharming]

Did you pre order? If soo you can claim a watch 6

[Sanzout]

I made the order on the 29th of January. I don't know if that's within the preorder window

[MrJCharming · Accepted solution]

Your 2 days out. Only way to get the gifts is to send your phone back for refund and rebuy.

You'll get buds pro 2 and smart tag if you do

[Sanzout]

Ahhh. I was afraid this was the case. Thanks a lot. Might as well just let it go then

[GreaterGalaxyUK]

As above, you just missed out. However, if you contact them via chat, you could get one sent to you. I only say this because, my friend missed out on free buds with the S23 Ultra and messaged them four days later and they sent them out.

[Sanzout]

That sounds really nice. I'll try this option out. Would that be Samsung support id be reaching out to?

[GreaterGalaxyUK]

Yes. It may be a straight forward no. It may be a yes. The agent may be having a bad day or be feeling kind lol...it's worth a shot though.

[Sanzout]

Many thanks. I'll keep you updated

[Piper123]

The relevant date is the date of order, not of receipt, as to which offers you may be eligible for.