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S24 PROBLEMS (suggestions for S25)

(Topic created on: 03-08-2024 01:21 PM)
1068 Views
natalie239
Apprentice
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1) S24 overheats even in an airconditioned car it says it's overheating and shuts off most apps - it becomes so hot, ready to explode - it's a major safety issue for warmer climates (Florida). This is happening in an airconditioned car without a case. What will happen if it's taken outside in the heat? Very scary - I hope you consider this issue and fix it

2) S24 has no ability to take videos while on the phone call (S23 did). It's very inconvenience to be on the phone with a client and not be able to take videos - of work, witnessing accidents, etc. Can't even call 911 and take videos of the incident - major safety problem.

3) S24 - no ability to record calls and no legit apps that can record calls. If someone wants to do it, they can use their old phone and still record a call. The person on the line can even consent to you recording the call when they tell you the specifications of the job - and there is still no way to record it for US phones. Insanity! Samsung should let the consumer deal with consent, like it used to be and how it is in Europe!

4) Would be great to have one setting to allow AI or not in the phone - that will help bring a variety of customers, whether they love or hate AI because there would be an easy setting for AI for samsung apps.

5) When I take the phone off airplane mode, it immediately accesses the GPS - would like that to be an option to be able to uncheck - major privacy violation.

Thank you for your considerations.

10 REPLIES 10
Robin999
Samsung Members Star ★
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Hi, and welcome to the community

You've posted to the UK users community. If you are based outside of the UK, then it may be better if you reposted to your local community where you will receive a more tailored response.
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KholaI
Moderator
Moderator
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Hey @natalie239 

I'm presuming you're based in US (from the use of Florida) and so would advise reaching out to Samsung Support in your region, regarding the issues you're experiencing with your S24, as they'll be able to assist you further.

 https://www.samsung.com/us/support/contact/ 

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BandOfBrothers
Samsung Members Star ★★
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@natalie239 you should be able to send your feedback and ideas via your Samsung Members App. 

That way this will go to Samsung directly. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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natalie239
Apprentice
Options

I'm sorry - it's my first time. I will try to see how I can upload to my local community, thank you!

natalie239
Apprentice
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I didn't know about this app - thank you! Will research.

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Robin999
Samsung Members Star ★
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Hey, don't worry. I'm more concerned about you getting the best help. We can only really give you answers based on our experiences here in the UK, which would be totally irrelevant to you.

https://r2.community.samsung.com/

Just tap on your countries flag, and it will take you to your local community. Good luck.
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Andy3
Voyager
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You have no clue what your doing with your s24. All the things you state can be done with no extra apps required
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Andy3
Voyager
Options
To record phone calls go to dialler settings, locate record calls and enable it
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Del1701
Voyager
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@Andy3 In a lot of countries, like here in the UK, the native call recording option in the phone app is not available due to UK privacy laws

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