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S24 Poor Battery life

(Topic created on: 20-05-2024 10:04 AM)
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Shobhit Malakar
First Poster
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I have got new S24 with Exynos version in India, the batter life is so poor i am feeling cheated and waste of money. It could not even last half day that’s even on a day with 40% calls. Is there any way to get the battery life improved??

8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
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The phone would be in it's initial learning phase which takes approximately 2 weeks to complete @Shobhit Malakar 

Taking a look in your Device Care Section under Battery would help to show what apps are using your battery. 

Some people who have used SmartSwitch to move their data across have had issues which typically can mean a factory reset as a very past resort. 

Also this can help > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JAMES4578
Samsung Members Star ★★
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@Shobhit Malakar  After  the learning phase and completing recommendations/Troubleshooting if there are still issues may be best to try a Factory Reset after backing up and set up all the apps afresh.   

 otherwise sending an error  Report would be advantageous. Go To Samsung Members -Get help -Error report. include the error logs plus details of the issues , and screenshots of the battery usage (Settings -Battery and device care - Battery).

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Halcyondays
Explorer
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Unfortunately I believe the Exynos processor used in the S24 is much less efficient than the SD in other locations. I'm based in U.K and have the Exynos version. My wife has an S23 from last year. This phone shipped to the U.K with a SD processor . Bearing in mind my wife purchased her S23 in 2023 I can safely say the S24 Exynos is a downgrade on the S23 SD. Her battery life is superior to mine and that's after a full years worth of use. Also the adaptive brightness works much better on the S23. Whilst recently on holiday my S24 became almost unreadable after a short time in direct sunshine whilst my wife's S23 was perfect. Obviously the S24 was trying not to overheat so therefore reinforcing the fact that the S23 with the SD chip from last year is a more efficient phone.....Thinking of getting rid and purchasing the oneplus 12
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Members_vybdxFj
Journeyman
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S24 Exynos has big problem with 5G modem, I used it only for browsing and whatsup and I stopped location, wifi, etc and battery keeps only 3-4 hours.After I disabled 5G network battery life increase to 7-8 hours.Samsung need to fix this because a lot of fans will find other brands

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SanjayBhatia
Student
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I am seriously planning to Shift to a New Device, other than Samsung Galaxy.  I am really troubled with the persistent battery draining issue with S24, purchased in May 25. Tried all trucks , but still battery performance is the worst amongst all other Flagship Android devices.  

Hasitha
First Poster
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No. I had the same issue with battery. What i did was I re-calibrated my battery and resulted in 4H30M to 7H30m screen on time.

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SanjayBhatia
Student
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How did you do that? Please explain, as MMI Code *#9900# is not working on my mobile. 

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