S24 Plus giving me headache and nausea

[umairprimus]

Hello, I recently switched from Xiaomi Note 13 Pro+ to S24 Plus but it's giving me headache, nausea and pain behind my eyes after some use.

Upon searching, I found that it's related to PWM (a technique to lower brightness by turning pixels on & off rapidly). I have also tried lowering the brightness through "Extra Dim" feature but still the problem persists.

Is there any other way to overcome this issue, as I don't want to return my device.

Thank you

[andypandy13]

From. What i have read, no there isn't

[BandOfBrothers]

Have you also tried changing the refresh rate @umairprimus 

As far as I'm aware your not able to make the changes you speak of either in the main settings or the Developer Options. 

If i can be of any further help please don't hesitate to ask  😎 

[umairprimus]

Hello @BandOfBrothers , thanks for your reply.

I have tried switching to 60hz but it doesn't make any difference. I really wish there as an option to change the PWM frequency or enable DC dimming.

Can anyone from Samsung confirm if there's any development on this problem? Looks like a lot of people suffer from this issue but Samsung doesn't care about it. How can we make our voice heard by the decision makers?

[BandOfBrothers]

You're very welcome @umairprimus 

I'll ask for your suggestion to be added to this specific thread https://eu.community.samsung.com/t5/mobile-apps-services/the-suggestions-amp-ideas-thread-for-softwa... 

[R2wo]

Not sure if it would help you, you could try the Eye Comfort Shield, and Adaptive Colour Tone, and if viewing your phone screen while in the dark - try the Enhanced Comfort mode. 

[umairprimus]

@BandOfBrothers, Thanks for the link. I just posted my request.

@R2wo, it doesn't help, I am sorry. Tried a lot of things but none helps as it's a hardware limitation.

Thanks