Remove MDM

[Smithy71]

How do I remove the Mobile Device Management from S24 to enable me to sell it...phone was bought from Samsung. 

[BandOfBrothers]

Hi @Smithy71 

May I ask why you think this needs to be removed from the phone tonbe able to sell it 🤔 

Knox MDM if this is what you also mean is baked in so isn't able to be removed. 

[Piper123]

To remove mobile device management (MDM) from a Samsung phone, you can try the following steps:

Go to Settings

Navigate to Security

Select Device Administrator and disable it

Go to Applications

Select ManageEngine Mobile Device Manager Plus and Uninstall the MDM agent 

If the MDM agent app is hidden, you might not be able to uninstall it using these steps. You can try unhiding the app and then removing it. 

You can also remove a work profile from an Android device:

Go to Settings

Tap Passwords and accounts

Tap the Work tab
Tap Remove Work Profile
Tap Delete to confirm 

Deleting a work profile does not delete anything outside of the profile, such as non-work-related files, apps, and content.

[lminvti]

Hi there 👋

Uninstall the MDM agent
Go to Settings, then Security, then Device Administrator and disable it. Then, go to Applications, select ManageEngine Mobile Device Manager Plus, and uninstall it.
Disable the Company Portal app Sign in to the Company Portal, tap the main menu, tap Remove Company Portal, and tap OK.
Turn off mobile management in the Google Admin console
Sign in to the Google Admin console using an administrator account, then go to Menu > Devices > Mobile & endpoints Settings > Universal > General > Mobile management. Select Turn off mobile management to disable management for all devices, or select Custom to disable it for certain devices.

[Members_wMMZYGL]

Hi I’m having the same issue it was my own personal phone tried to recycle and been told unable to do as mdm locked but nobody at Samsung can advise why or how this is removed 

did you get sorted?

[DoubleFeature]

The question is why there is such active presence of MDM enabled activities on personal Samsung devices bought brand new at reputable stores? My Samsung devices are under  extended device policies with KGClient acting as device administrator, managed and clone profiles installed, managed provisioning etc... and other hidden device admin app like Device Services, HiddenMenu etc...

[Members_Hii6cF5]

Hi @Smithy71  would love to know if solved this issue. I'm having the same problem and Samsung are useless at understanding it!