"Couldn't fill image. Try image" when attempting to use generative AI image features

[Members_laUY84w]

I take a picture, select some object to delete it. I get:
"Couldn't fill image. Try image"

I am connected to the internet perfectly. This worked when I first tried the feature; however it does not work now; regardless of which image I try.

[Star_girl]

Have you tried to restart your phone?

[ItsBaldDave_]

Was it people's faces, perchance? I've noticed that the AI features don't work when people's faces are altered. I've tried to do some funny face swaps, but the phone doesn't allow it. Maybe it's a privacy and safety feature?

[Reylob]

Hi @Members_laUY84w 

Please try clearing the cache for the app and/or the cache partition.

Check the support page for clearing cache on a Galaxy device.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[Members_oNsCaxL]

hi @Reylob  

I'm am having the same issues, its says "couldn't complete. try again later"

i was able to make a change when i first got the phone but now i cant do it anymore on any picture, i even took a picture of a small piece of paper to remove it but i didn't do anything and my friends was able to generate it without issues, i also tried to take a picture from the internet and it couldn't complete it.

[Reylob]

It is working for me as intended. It is not perfect but it works.

[troelsh]

Just had this myself, after months of working fine. The actual solution is to sign out of your Samsung account and sign back in. I assume they changed something on the account that stopped this working until you sign in again.