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Card issue

(Topic created on: 19-02-2024 03:42 PM)
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pubg20
Explorer
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Hello. I can't add my card to samsung pay, does anyone else have this problem, and when I add it to google pay I can't pay, I mention that NFC works
8 REPLIES 8
UNKNOWNUSERNAME
Samsung Members Star ★
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is your card a junior card? (under 16 debit card)?
MPNI2025
BandOfBrothers
Samsung Members Star ★★
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Check with you Bank to see if they support Samsung Pay / Wallet or not. 

You could always try Google Wallet  / Pay again in the interim @pubg20  and clear the cache to try again. 

Again speak with your bank. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

keith30
Legend
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It depends what bank you are using as not all banks support Samsung Pay. It's better if you use Google Pay in that case.
pubg20
Explorer
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When I used the s22 ultra everything worked perfectly, same bank. I also talked to the bank and they said that everything is fine, it worked on s22 ultra and now s 24ultra doesn't work anymore
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pubg20
Explorer
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No.
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pubg20
Explorer
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That's right, samsung pay doesn't support all banks, but when you want to add the card, it transfers you to the Curve application, and you add the card there and everything is ok, now it doesn't want to. The Curve application is in partnership with Samsung Pay
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BandOfBrothers
Samsung Members Star ★★
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OK @pubg20 let's start you off with some troubleshooting you may nkt have tried as if yet. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Juli3n
Big Cheese
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I'm using Curve as well and it's working fine, I'm with NatWest.
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