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Problem with Whatsaap

(Topic created on: 06-02-2024 07:12 PM)
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Members_8dtQVP9
First Poster
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Hello, 

I've got brand New S24 Ultra. I  love the phone. But comes with a small problem. The microphone cuts off during conversation wherever I open any other app than WhatsApp. Any ideas  ??? Please help me to solve this problem. 

Thank you 

Regards 

JC

12 REPLIES 12
Sukhi0019
Journeyman
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I find temporary solution for my problem. It's given in this link.

  • Open Settings

  • Go to Apps

  • Tap on 3 dots

  • Choose "Special Access"

  • Swipe Down to the end and tap on "Full-screen alerts"

  • enable WhatsApp

https://www.reddit.com/r/whatsapp/comments/1amhjaa/lockscreen_call_not_showing/

However still facing no mic access when call picked from wired headphone button.

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Members_SW9XDXf
First Poster
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Found a fix that worked for me

Go to app info for whatsapp>usage>tap on battery>select unrestricted>enjoy

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Thutz
First Poster
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Following a hint by Kangtang, I found out the issue could be fixed by changing the battery configuration for whatsapp (see attached print) from the third option o the second option

Screenshot_20240722_215220_Settings.jpg

 

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