Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Problem performance s24 ultra

(Topic created on: 18-07-2024 04:39 AM)
594 Views
Jordan83929
First Poster
Options

I'm very sad about the s24 ultra, I have some performance problem. There's some app that I can't open, it's just load and never stop. I try to restart all my phone and it change nothing. 

0 Likes
7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
Options

Which apps are you experiencing issues with @Jordan83929  ?

What's happening when you try to launch them ?

You can try some troubleshooting steps such as clearing the individual apps cache files by holding down on the app, and tap on the and then tap on Storage and Clear Cache. 

To clear the phone's System Partition Cache Files Section follow the link >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Have a look in the Playstore at the reviews to see if others are experiencing similar issues which would then point to an app issue, and not a phone issue. 

If i can be of any further help please don't hesitate to ask  😎 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

GoanGeek
Samsung Members Star ★
Options
S24 ultra and performance problems 🤯

Na man. Give us more info.

We can't let that happen.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
Jordan83929
First Poster
Options

For now It's the Playstation app, Teams app, My phone company app. When I open thems, it's open, but it's just load ans never stop it don't want to launch thems, I tried to restart all the phone, clear the cache, it change nothing. I never have to connect a phone to a PC and I think that's not very professional for the most high serie now of samsung.

0 Likes
AndrewL
Moderator
Moderator
Options

@Jordan83929: Did you download the affected apps from the Google Play Store, or from an third party site? Did the apps previously function as expected? Have you tried uninstalling and re-installing the apps to see if this helps? 

0 Likes
glgbnaf_2023
Voyager
Options

its September after the September 10th update with the ui features or something on s 24u or any ultra has anyone noticed them google apps update 2 to 3 times a week and since the update you no longer can clear app catch in app setting only the google and samsung apps you cannot clear the catch unless you clear all data?? but I think googles platform in 14 ui 6.1 is really a huge mess and annoying google play services and play store app are by far the worst so the only thing I can do is force stop them running

0 Likes
glgbnaf_2023
Voyager
Options

I think its googles platform and the apps in android 14 ui 6.1 so I force stopped them from running but my s24 u is a mess anyways since I got it in February if it bricks up and dies heck I have a years warranty anyways lol

0 Likes
glgbnaf_2023
Voyager
Options

did the catch partition that did nothing I can't clear certain apps catch in app settings mostly google apps are a mess always running and can't clear the catch on google play services or play store so I force stopped them permanently 

0 Likes