08-07-2024 05:36 PM
Bought my new S24 a month ago and have been suffering from a dead screen. E.g. just used maps to get home and phone didn't react after multiple taps on cross to close app?? Anyone else noticed this please?
08-07-2024 07:01 PM
I haven't on my phone but this doesn't mean it can't happen @Members_iDnQjSh
There are a few troubleshooting steps you can take before asking a Samsung Service Centre to have a look.
A couple of links that may help.
If all the above does not help then a Samsung Service Centre can help.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
10-07-2024 08:37 AM
Thank you so much it's happening more frequently now. I'll follow ur suggestions and hope it sorts it.