Phone not charging because of humidity

[Michael0321]

Hello,I would like to ask if someone had any problem with their Samsung phones as my S24 Ultra that I bought less than 3 months ago since last Saturday don't want to charge by wire because of humidity.I did Usb cache clean then safe mode and for a day the phone was ok,start charging.Now since today don't charge anymore.I tried everything from above,plus use a fan heater and still not charging,only wireless.I am so dissapointed and I promise I will never ever buy a Samsung phone again as many people complain about this problem that Samsung ignore it.I should mention my phone is in a case with screen protector,10/10 and never had a water contact.Cheers

[BandOfBrothers]

Where do you reside ? Do you have varying temperatures where you live that could affect the phone @Michael0321 

Have you tried using another charging brick and charging cord too @Michael0321 as a troubleshooting step. 

Also run the diagnostic tool in your Samsung Members App. 

Ultimately a Samsung Service Centre can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 

I haven't had any issues with my phone. 

[-Robot-]

I don't think it's humidity related, I have had the S24 ULTRA since Pre-order, and have used it in different place and tempreture and have never had any issues

When you say humidity how hot ar we talking?

Note: I am not Samsung or represent Samsung and don't care if you leave but happy to try help you

[GoanGeek]

If it hasn't been in contact with water.

Just charge wireless for the time being . It's probably sort itself out in a week or so.

It's just a safety precaution for the phone.

Or if you can afford to shut it off for a full 24 hours and try it may reset the safety feature.

The above may or not help.

[Tourbillon De La Vie]

Well, if you are convinced it was not exposed to water and you cleaned charging port contact Samsung support for further assistance 

[jono2125]

I had this couple of years ago on a phone and changed the cable

[Michael0321]

I have like 22 Celsius Degrees i to my room.

[Michael0321]

I will charge it by wireless but it's a long time to wait...

[Michael0321]

I would like to do this but in 2 weeks I am going on holiday and I don't know how long to wait till the phone will be replaced

[Michael0321]

I used 2 different Samsung chargers,2 different wires but the problem is the same.Even a not official one at work but still not charging,I still get that notification to unplug the charger from the phone