Payment issue after upgrade to ui7

[Members_RSeb91l]

Hi,

I receive attached error after I confirm the card payment from mobile banking .

The issue appeared after upgrade to ui7.

 

[arianwen27]

That looks like a server error on the side of the bank.

And from looking at the website listed, are you using a Romanian card or one from Portugal? Kinda unexpected assuming you are in the uk, that might have something to do with it.

Sibs.ro is the site erroring, thats a payment handler based around romania and Portugal

[rsingh85]

Im guessing it is Romania but yeah it is very unexpected

[Members_RSeb91l]

From Romania correct.

But why it worked before the update of us and now I receive this error? What could be the resolution?

[arianwen27]

Try rebooting your device then trying again over mobile data

[Tourbillon De La Vie]

Clear data and cache for your browser

Are you behind vpn? Using some ads blocker

[Members_RSeb91l]

Didn't work

[Members_RSeb91l]

I'm receiving this error not only on web browser but also on some specific apps for energy,  administration and so on.

[Members_f0bQMT0]

exact same problem i'm having after update. same error. i'm trying to pay utilities or to pay for online purchases. i'm authorizing with mobile bank app and then the callback page is displaying the error above. i'm thinking the default web app settings is causing issues maybe. i'll try later.

[Members_f0bQMT0]

ok so i figured it out. i had Power saving ON. so basically when u click the push notification to authorize the payment, the payment page goes to background and i believe the page process is killed by the Power saving option. I don't know if that's the reason but it worked for me.