One ui 8

[Terry101]

Its 4th October and i still havent received my One UI 8 update for my s24ultra 

[johnz237 · Accepted solution]

Hi! Welcome to the samsung members community!

Not much you can do but wait...not really possible to say when YOU will get it, being theyre released in batches.

*to be sure youll get the uodate go to settings- about- Software information-Service provider software version. As long as thats the correct region then youll get it

[Terry101]

 kindly check, im currently in Ghana, my phone is facrory unlocked and my Carrier is MTN. 

[Terry101]

Also i bought the phone 19th of september and it already had the one ui 7 and was running on android 15

[johnz237]

Thats why youre not getting updates. Samsung phones are region locked and youre outside said region

SAOMC_SM-S918U_OYN_GCF_13_0007 GCF/GCF,GCF/XAA is the USA (United States of America).

Here is a breakdown of the codes:

SM-S918U: This model number is specifically for the US market version (either carrier-locked or unlocked) of a Samsung Galaxy S-series phone (e.g., S23 Ultra).

XAA: This is the Country Specific Code (CSC) that signifies a USA Unlocked (unbranded) device. OYN: This is a multi-CSC or sales code that is specific to the USA region. The overall code structure confirms it is a USA-based device.

[Terry101]

So whats the best solution and does it mean that i'll never get updates as long as things stay the way they are ?

[johnz237 · Accepted solution]

2 options- return the device where you bought it from under misrepresentation.

Or try
- update your phone using smarthings on a pc
- use an american Sim for 5 minutes and then try update
*id suggest doing research on those

[Terry101]

I even used Smart Switch and it says i have the latest update. 

[Piper123]

We are seeing this a lot. People in Nigeria buying devices that were made for the US market and not receiving updates as they are out of region.

Best bet is to get a US SIM card, connect to mobile network, receive a call on that number then go back to your original SIM or WiFi and try again.

[Terry101]

I completely understand you and thanks so much