One UI 7 Beta - availability, questions, etc.

[Sean2official]

I haven't received the beta yet and I have the s24 ultra why is that everyone else getting it 😭😭😭😭

[Tourbillon De La Vie]

https://eu.community.samsung.com/t5/galaxy-s24-series/not-getting-one-ui-7-i-haven-t-got-the-beta-ve...

[lminvti]

Hi there and warm welcome 👋

If you don't see banner means you're not eligible/invited. Also most carrier branded devices not eligible.

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Can you see the banner in Samsung Members App?

Yes - click on enroll and join if you wish
No - your device isn't eligible

Where did you buy your device from

[nebs]

I bought it from cex

[jase1986]

I've join the UI 7 trying to do the update and it's not doing anything

[Piper123]

Ok so what is your CSC code.

I suspect your device came initially from a network Carrier such as EE and therefore isn't eligible for beta

[Piper123]

Can you please explain what you've done?

Presumably you've clicked on the banner in Samsung Members App to enrol? Followed the on-screen instructions and then you have to wait until the registration is complete?

Have you manually checked whether an update is available????

Settings
Software Update
Download and Install

[jase1986]

Yes and the phone told me there was an update went to do it and this is what is happening

[Piper123]

Select airplane mode, wait 30 seconds then turn WiFi back on.

Are your updates set to WiFi only and are you using WiFi?

If that doesn't work, reboot your device.

[Stiobhan]

Your phone is not direct from Samsung and therefore not eligible.