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No update on Samsung S24 ultra

(Topic created on: 21-12-2024 08:39 PM)
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OriAlpha
Apprentice
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Hi, 

I recently got samsung s24 ultra, but my phone is stuck on July update and when I do there is no updates. How can I get updates or force update. Reseting device also didn't work. 

I got the phone from Official samsung store,  in EU region. Even smartswitch app on windows didn't show updates. 

Model name is SM-S928B/DS. 

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22 REPLIES 22
Dami
Explorer
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Yeah I have the same issue. 512GB UK variant Galaxy S24 Ultra. It must be a few devices having this issue
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Dami
Explorer
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I had this issue. Send a error report in the SAMSUNG Members app. I did this and the technicians were able to update my phone this evening so now I'm on the December security update.
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Solution
OriAlpha
Apprentice
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I found a solution, 

What i did so far and i am not responsible if the device bricks. But it did work for me. You need a laptop to do this. 

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