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No option for galaxy AI

(Topic created on: 07-11-2024 06:52 PM)
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cemmeth
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Just got my phone yesterday, all up to date and correct. No option in phone for galaxy ai in my samsung settings. Dont have drawing assist or half of the AI features. Using a galaxy s24 ultra. Strange as my friend has the same phone with no issues and my partner has the flip 6 also with no issues. 

Help appreciated 
Many thanks 

Cem
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21 REPLIES 21
Sonora
Black Belt 
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What version of software do you have?

This is the latest version

Screenshot_20240922_114747_Software update.jpg

 If you're version is different,  you don't have latest firmware 

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Sonora
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September security patch is available only through Smart Switch,  not OTA 

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cemmeth
First Poster
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Not the same as yours then but saying I'm fully up to date 🤔1726999629780_1726999629771_0.jpg
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Sonora
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Your version is latest before big AI update and for now it is  latest firmware because Samsung pulled 6.1.version based on 6.1.1. Due to overheating, it's says on xda forum. So you have meni as Andrew described and you don't have all AI features.  You must wait for Samsung now

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cemmeth
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Will it be returning at any stage?
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Sonora
Black Belt 
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Of course,  you will get all AI stuff. Or Samsung will removed it from us which already have it.😱 (no no no, Samsung,no no no)

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Chris_F_Design
Pathfinder
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I've got the same issue. I got mine today - it's just that Sammy paused the updates to iron out a few bugs.
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Chris_F_Design
Pathfinder
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Arrived fine on the S22 Ultra I'm upgrading from today though annoyingly!
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umairp
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Abit late but did it eventually work?
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cemmeth
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Nope bit of a scumbag move by samsung if you ask me lol
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