Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

My s24 ultra is getting lacked and slowed. Can someone tell me or guide me ??

(Topic created on: 06-04-2025 11:41 AM)
97 Views
WADOOD
First Poster
Options
My s24 ultra is getting slow. 1 time it automatically powered off. Can someone tell me about this problem?
2 REPLIES 2
AndrewL
Moderator
Moderator
Options

@WADOOD: If you head to Settings > Device care > Auto optimisation > Auto restart, are any of the options here toggled on e.g. 'Restart when needed'? If not, and if your S24 Ultra is not performing as expected, try heading to Settings > Device care > Memory > Clean now. I also recommend closing apps when not in use by tapping on the Recents button in your Navigation bar (3 vertical lines at the bottom of the screen) and swiping upwards on the preview window of any apps you want to close, or hitting 'Close all'.

BandOfBrothers
Samsung Members Star ★★
Options

Hello 👋 @WADOOD 

You can also try >

1. Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

2. Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "