Music keeps disappearing

[MarekTheInfinite]

Hello all. I've had my music on my S24 Ultra from the start, but for the last month of so all my music keeps disappearing from my phone every day or two. I use MusicBee to sync the music and have never had any trouble before now. Also my notification tones that I've made for different contacts will also delete themselves after a day or two so I'm left with just the generic tones. Any ideas? It's quite annoying to have to keep adding the same 3000 songs every day or two.

Thanks for any advice.

Mark

[Adamsk_i]

Some music apps have auto clear after song has been listened to. Have a look in the settings if you find something

[BandOfBrothers]

Hi @MarekTheInfinite 👋 

From what you write this does sound like a sync malfunction to me.  🤔 

I do not personally use MusicBee so it might be beneficial to look for any relevant forum as to where people discuss that App. 

Personally I opt to use Spotify. 

Can you download music into the phone to see if they remain on the phone as a process of elimination. 

In regards to the ringtones then they might be in another part of the phone's storage ~ Please look in your Myfiles to see if you can locate them. 

If the tones are in another part of the phone then move them to your ringtone folder. i.e they may still be on the phone bjt because there in the wrong area may flr some reason not be holding as a notification tone. 

Personally I use zedge.com which typically automatically puts the tone in the correct ringtone folder. 

If you perform a forum search you may find existing threads with some further help or guidence within. 

If i can be of any further help please don't hesitate to ask  😎  

[MarekTheInfinite]

Thanks for your advice. I've officially given up on having music on my phone as it stays there there less than a day before it disappears.