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Morning guys I need some help!

(Topic created on: 23-10-2024 08:43 AM)
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FrecklesLDN
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So I recently got myself a second samsung.

I'm using a different simcard in it. 
I often want to turn my main phone off when I feel fed up with the excessive phone calls hence the second phone. 

The problem is. When I do turn it off, the other phone rings!! Which totally defeats the point of having a second phone.

They have separate sim cards and different email addresses. I am soooo confused 😕 

Does anyone have any clue what's occurring here? 

Thanks in advance 
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13 REPLIES 13
BandOfBrothers
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That is a conundrum as you can only have one number on a sim card at anyone time. 

Are the calls coming in via WhatsApp or Facebook messenger  🤔  @FrecklesLDN 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

FrecklesLDN
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None of those things are linked?
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FrecklesLDN
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To my knowledge! But I only have whatsapp on the a55
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BandOfBrothers
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Pl then try >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

And make sure no call forwarding has been set up too. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

FrecklesLDN
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Thank u I will try this on the a55.. if that doesn't work I will make an appointment at the samsung shop. 🙏
-Robot-
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Have yoy go that call and services turned on where you can receive calls from different android
FrecklesLDN
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I don't have a laptop. Would the tv definitely work? My tvs old?!
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FrecklesLDN
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Any idea where I would find that??
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FrecklesLDN
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I think this must be it... I need to figure out if I'm logged into Chrome on both devices...
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