Moisture error not going away

[afhs3621]

I have S24 Ultra 512 Gb bought last year.

Never had any issue. Last week I updated the phone to latest android and One UI.

Since then I am getting moisture error and unable to charge my phone via cable.

I have have cleaned the port thoroughly,  I am sure that there is nothing in the port.

After that tried all the possible options available on Internet and offered by Samsung support but still nothing helps.

Does anyone encountered similar issue ? If yes, how did you solve it?

Is there any way I can contact samsung to fix this?

I had been always a samsung user and this is the first time I am really frustrated and would never buy samsung again

[Slt86]

Mines doing the same or when I can get a charger working it's saying 4hrs till charge, mine happened after the update aswell

[Members_1isadRL]

This happened to me, which forced me into a new contract.  I now have a brand new S24 FE and guess what, the same thing is happening. Samsung need to be aware of this and do another update ASAP.  I now have two useless mobiles. I have only ever had Samsung phones but I cant go on like this. Samsung please sort this out!! clearly a major issue!!

[SPLATMAN]

Mine is the same. Won't charge, just stating it's moisture in the charging port.
This is straight after the updated software ..

[Slt86]

Mine updated again then started working