MMS Messages not Working

[K400Mike]

MMS not sending photos. Using Google messages but have tried various. Still not working. Says service not set up on network? But it is according to service provider. Done all systen resets including. APN, app permissions etc.etc. Very frustrating. Does anyone know how to resolve this? Thanks

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

Do you have a spend cap set up? If yes and you are already over it or if it is set up zero then MMS won't send.

Also, some networks have an app where you can choose whether to allow the sending of MMS, I know Vodafone do for example.....

[BandOfBrothers]

Hello @K400Mike 

May I extend a Warm Welcome to the Samsung Community Forum 👍 

The only settings in your phone is by launching Messages ,and tap on the 3 vertical dots ,and tap on more settings, and MMS is there. 

MMS is a service driven by your network and needs to be provisioned on your network account to allow the service to work. 

Also typically thisbjs a paid per sent message servhce and needs a stable data connection. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

https://eu.community.samsung.com/t5/galaxy-a-series/unable-to-send-mms-picture-messages is an older similar thread. 

If i can be of any further help please don't hesitate to ask  😎 

[K400Mike]

Yes, been through it with Three and spend cap is okay. They've said they will send a replacement SIM after trying all troubleshooting options. Not going to hold my breath. Thanks for reply.

[K400Mike]

Thank you. MMS already on my account ans phone set up. Can receive MMS messages but can't send 😕 Frustrating!

[BandOfBrothers]

Do you also have a good stable data connection  @K400Mike  ?

[K400Mike]

Yes I do. Unfortunately, it still doesn't work. It's either a phone setting that i don't know about or it is a service issue, but Three only follow a checklist, then give up. Thanks for your trying to help 👍

[Steffpena]

Hi, try clearing your Cache