Messenger keeps crashing

[IT25]

Just recently upgraded to the S24 Ultra, messenger was working completely fine until today.

Messenger now keeps crashing after opening, it opens for a few seconds and then closes.

Uninstalled and reinstall and restarts do not fix it either.

[BandOfBrothers]

Hi @IT25 and may I extend a Warm Welcome to the Samsung Community Forum. 😀 

You could go into the app via Settings > Apps > Messenger > Storage > Clear Cache. 

And also double check all the preference settings in the app. 

A further broadsworded step is Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If you perform a forum search you may find existing threads with some further help or guidence within.  

https://eu.community.samsung.com/t5/mobile-apps-services/s23-ultra-messenger-crashing-since-android-... 

And

Facebook Help.  

If i can be of any further help please don't hesitate to ask  😎 

[IT25]

Thank you for the welcome @BandOfBrothers 🙏

I have tried clearing cache already but have not sorted out the issue.

I have uninstalled and reinstalled the app as well which completely clears the cache as well.

I researched this online, and I think it's due to a recent update regarding Meta AI since a lot of people today are reporting this.

Maybe time will solve it.

Thank you very much, though, for your suggestions and advice on possible fixes 😊

[Calidaley]

Hey, I have the same issue with my S24 Ultra. But I can open my Messenger on my iPad, though.

[IT25]

Hey Calidaley 👋

Yeah, it seemed to be a problem only affecting the S24 phones, I think.

It's working for me now, though. It might be working for you too, hopefully 💪

[bicschneider]

I now have it after updating to new OS on s23+ .. nothing help ..