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Media Volume disappear randomly

(Topic created on: 14-07-2024 04:46 PM)
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Members_JuPcMs0
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Hi, 

I have a samsung S24. Sometimes when I sm scrolling reels or videos on Facebook or Youtube. The videos lose sound out of a sudden although the media volume is high and I have to close the apps and open them again. Any help please.

Thanks

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3 REPLIES 3
BandOfBrothers
MegaStar
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As a first step consider clearing the cache of the individual apps to see if that helps @Members_JuPcMs0 

Does the issue also remain if you swap connection type i.e WiFi to Mobile Data or visa versa. 

May I assume other sources of sound via the speakers are fine 🤔 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_JuPcMs0
First Poster
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Hi,

Thanks for your reply, yes same behavior on wifi and data. Also it happened while using chrome with some videos on Twitter.

I will give your solution a try though, clearing the cashe of these apps and try again, but since the behaviour is random I will not be able to tell straight away. Will let you know.

 

Thanks

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Members_JuPcMs0
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Nope didn't solve it. Still happens

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