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Me yet again.

(Topic created on: 22-03-2025 07:49 PM)
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Quinney
Journeyman
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Since I upgraded my s20fe to the S24fe last month I've had issues. Next thing is when I send a text, even to my neighbour, it comes back 'unable to send'. Shall I send this S24fe back or is it something I'm doing wrong?
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rileylovetech
Pioneer
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Has you neighbor got an iphone
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BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Quinney 

There can be a few reasons as to why a text message is bounced back. 

First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

Does this happen everywhere you go or in a particular area ~ I'm thinking mast congestion. 

Check your messaging centre number is correct. 

Check in with your network customer service.

As a process of elimination can you try your sim card in the other phone. 

Long hold on the app icon and then tap i and then storage and Clear Cache. 

Settings > General Management > Reset > Reset Mobile Network Connection.

If this is to a specific person then ensure either you or the person your texting hasn't blocked.

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Reylob
Samsung Members Star ★
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Hi @Quinney 

 

Are you using Google or Samsung Messages?

If using Google messages, open messages

Tap your initials on the red circle and tap Messages settings

Check on the settings

RCS chats, if RCS chats is toggle on, check that "Automatically resend as text (SMS/MMS)" is also toggle on.

If the other phone cannot receive RCS messages then the phone will send it as SMS or MMS.

If using Samsung Messages, tap the 3 vertical dots to open menu and tap Settings.

On the Chat Settings menu

If Chat features is toggle on, then check "If a chat isn't delivered" is set to "Resend as a text or multimedia message"

 


Technology enthusiast, but not related to any technological company.
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