Issues after December update?

[Nick9k]

I've updated my phone today to the latest update, based in the UK.

After that, my SIM can't be detected (I tried resetting mobile settings and all that) and now I just found out my mic isn't working. 

If I click on "download and install" on the software update page I get the error seen below

Any advice would be much appreciated! Exploring options before attempting a factory reset (which will be a pain) or going to the Samsung Experience Store 

[Windroid]

Have you tried clearing the system cache partition?

[poksh]

After the today's update (S926BXXU5AXK4/ S926BOXM5AXK4 / S926BXXU5AXK4) my s24plus has problem with the second sim (not found). All was ok before the update, but now only the first sim is available.

[BandOfBrothers]

@poksh 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

And try resetting your network connection in Settings > General Management > Reset > Reset Network Connections > Reboot the phone. 

[BandOfBrothers]

Hi @Nick9k 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

Sometimes when a phone is misbehaving after a software update clearing the Phone's System Partition Cache Files Section can help at mentioned by @Windroid  👏

To do this here is the process > 

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Unfortunately if this does not work and if a forum search does not highlight anything further troubleshooting steps then a back up and factory reset is the final step you can attempt. 

You can also send feedback via your Samsung Members App to Samsung directly for them to analyse. 

If i can be of any further help please don't hesitate to ask  😎 

[keith30]

Looking at the information on screen your still on November 1 2024 not Dec. Probably due to no network provider service.