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Issue after issue

(Topic created on: 18-12-2024 04:12 AM)
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DeadMuppet
Student
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This S24 Ultra sure isn't good.

Check for apps on Google play store = Nil,  hmmmm ok,  I'll check again = Nil

Open say 1 (or more), even 10 apps,   then close them

Check for updates 1 more time 

 There's 10 updates - 

*********************************************************************************

Security and privacy - app runs - no updates reported

Check Security updates - WOW  there's an update    WHAT?

Check Google play system update - WOW,  another update    SERIOUSLY??

Did app actually check for updates on first screen????? - OBVIOUSLY NOT

 

 

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1 Solution


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Solution
BandOfBrothers
MegaStar
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Hi @DeadMuppet 

Seems that you are indeed experiencing a few unfortunate problems with your phone 🤔 

This can be sometimes be attributed to strength of network signal , congestion,  mobile data or Wi-Fi connection strength. 

Try switching from Mobile Data to Wi-Fi or visa versa, just to see if this helps at all as a process of elimination 💡 

You can clear the cache of the app by holding down on the app icon and tap on then in Storage and finally Clear Cache. 

Another broadsworded approach is to clear the phone's System Partition Cache Files Section. 

More here > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

The phone itsekf has a diagnostic test tool found in your Samsung Members App. 

Ultimately a Samsung Service Centre can assess your phone if ever necessary. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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3 REPLIES 3
Solution
BandOfBrothers
MegaStar
Options

Hi @DeadMuppet 

Seems that you are indeed experiencing a few unfortunate problems with your phone 🤔 

This can be sometimes be attributed to strength of network signal , congestion,  mobile data or Wi-Fi connection strength. 

Try switching from Mobile Data to Wi-Fi or visa versa, just to see if this helps at all as a process of elimination 💡 

You can clear the cache of the app by holding down on the app icon and tap on then in Storage and finally Clear Cache. 

Another broadsworded approach is to clear the phone's System Partition Cache Files Section. 

More here > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

The phone itsekf has a diagnostic test tool found in your Samsung Members App. 

Ultimately a Samsung Service Centre can assess your phone if ever necessary. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Trackwiliqur
Apprentice
Options
Karen of samsungs😬
Moiramon
Hotshot
Options
Settings then software update to check for UI and security update. It's perfectly possible to check Google play and it says no app updates then check an hour later and get 10 updates. App updates come out all the time.
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