install samsung pay plug in for watch

[slycole]

Hi. I live in Guernsey and i am trying to install samsung pay plug in for my watch- samsung galaxy 6 watch but my account says it is not available in my country but settings show my country is set to guernsey. Anyone else have this problem? Help if found a solution. Thank you. 

[BandOfBrothers]

Hello 👋 @slycole and Welcome to the Samsung Community Forum. 

As that is being shown when trying to download the app unfortunately it would work due to the pop up stating it isn't available. 

Do however double check all relevant preference settings. 

Have you searched for amy relevant alternatives. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

https://eu.community.samsung.com/t5/wearables/samsung-pay-watch-plug-in-doesn-t-work  and https://eu.community.samsung.com/t5/mobile-apps-services/galaxy-watch-samsung-pay-plug-in-not-instal... 

Google Search >

If you can't download the Samsung Pay plug-in, it's likely because your phone isn't compatible with Samsung Pay, might not have the latest software updates, or you might be trying to access it on a non-Samsung device where it's not available; check your device compatibility and ensure you've updated your phone software to the latest version; if the issue persists, contact Samsung support for further assistance. 

Key points to consider:

• Device compatibility:

  Samsung Pay is primarily designed for Samsung smartphones and smartwatches, so if you're using a different brand, you might not be able to download the plug-in. 
• Software updates:

  Check for any pending software updates on your phone, as an outdated system could prevent the Samsung Pay plug-in from installing. 
• App store access:

  Make sure you're accessing the correct app store (Google Play Store for Android) and searching for the "Samsung Pay" app. 

What to do if you still can't download:

• Check your device settings: Go to your phone settings and verify if Samsung Pay is listed as a supported feature on your device. 
• Restart your phone: Sometimes a simple restart can resolve app download issues. 
• Clear cache and data: Try clearing the cache and data of the Google Play Store app. 
• Contact Samsung support: If none of the above solutions work, reach out to Samsung customer support for further assistance. 

If i can be of any further help please don't hesitate to ask  😎 

[bilbob2002]

I couldn't get samsung pay to work either so I just now use Google wallet and that works fine but my issue was my bank didn't support samsung pay. And I'm In the UK.

[slycole]

Thank you very much❤ I will try these and see if they work.
But is it possible that Samsung wallet works but Samsung pay may not be available?

[Moiramon]

Try opening the wear app on your phone. Click watch settings then click on pay. It should come up on your phone to install the pay plugin.

[slycole]

I actually tried this and it worked! Thank you very much! 😊