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Help with translation.

(Topic created on: 17-02-2024 05:50 PM)
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Da6xn9
Pathfinder
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Hello, I used to be able to translate my text from English to any language, but now, for some people on WhatsApp, it works, but for some, only a limited number of languages show up. How do I fix this? I am using samsung keyboard.


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This works for some⬆️



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This is what's happening for some


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16 REPLIES 16
AndrewL
Moderator
Moderator
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@Members_03hauWl: While the Language Packs only support a limited number of languages right now, please be assured that more will be added in future updates. If your preferred language is not currently represented, then please head to Settings > General management > Samsung Keyboard settings > Translation, and select 'Google'. This will allow you to utilise Google Translate via the Samsung Keyboard, however please note that a Wi-Fi or Mobile data connection will be required to access this feature. Apologies for any inconvenience this may cause you. 

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MaximusT
Student
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Hi @AndrewL appreciate you taking the time to reply but it doesn't really help. The OS still shows Samsung translate as the priority and I have to expand the context menu to get to google translate and even then I can only guess which is which. It is a huge waste of time as I use this so frequently (that I am even considering buying an AR to translate !)

Not being able to switch off Samsung translate is too intrusive.

The best solution would be if context menu is customisable 

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mbpa95
First Poster
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Some of us really just want not to have to download the language packs. That's the point why we want Google translate app not samsung's

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wazzup
Student
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Absolutely hate this new ai translation. Sometimes I'm waiting a long time for it to translate, or it just doesn't translate the text at all!
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197777
First Poster
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My Samsung galaxy S20 cannot translate any language please fix it for me
Thanks
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Jit2
First Poster
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Screenshot_20241111_013822_WhatsApp.jpg

Before 2 days this arabic translation was working and now suddenly it's stopped working not translating arabic messages.

Please advise why?

Note - arabic pack is already downloaded.

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Reylob
Samsung Members Star ★
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Hi @Jit2 

Welcome to the community forum.

You might like to create a new thread for your issue. It will have more visibility and more members might be able help.

Which message application is that one on the picture? Google Messages, Samsung Messages, WhatsApp, etc.

Which translation service are you using? Samsung, Google.

Samsung services could be done on the phone, but have a less languages available. Google has more languages but it needs internet via WiFi or mobile data.

If you reply to this post, adding @ and choosing my username will help to call my attention.


Technology enthusiast, but not related to any technological company.
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